| Financial Policy |
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It is our policy to provide our patients with the best possible dental care in a safe and comfortable environment. Your health is our primary concern.
For your convenience we accept Visa, MasterCard, American Express, Interact, Cash and Certified cheque. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance to any treatment. If you have questions regarding your account, please contact us at (613) 584-4700. Many times, a simple telephone call will clear any misunderstandings.
Because your employer negotiates a unique insurance plan with your insurance company, it is impossible for us to know exactly what dental services will be covered. Also insurance companies do not inform our office about changes to your plan. Benefit coverage is a contract between you and your insurance company, not our office.
We endeavor to help you get the maximum benefit from your insurance policy by filling out the necessary forms and submitting your claims electronically on your behalf, but we cannot assume responsibility for services not covered by your insurance plan.
Our professional clinical staff will diagnose the state of your oral health, your dental needs and offer a treatment plan that is best suited to your needs. We do not do this within the confines of a third party insurance company. Our office can submit your insurance claims electronically on your behalf; however please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.
There will be a monthly 2% interest rate (24%/annum) for accounts outstanding for more than 30 days.
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